Host Protection
We prioritize host safety through verified bookings, structured controls, and guided incident resolution.
Guest Verification
- Verified email
- Active phone number
- Payment authentication
Booking Protection
- Only paid bookings are confirmed
- No off-platform transactions are allowed
- Controlled booking flow reduces bypass risk
Incident Support
- Dedicated reporting channel
- Resolution support for booking disputes
Damage & Liability (MVP Phase)
- Case-by-case review
- Documentation required for incident claims
- Structured claims process is expanding
Future Enhancements
- Security deposits
- Insurance-backed protection
- Advanced guest screening